Shipping Policy
Effective Date: July 2026
At Kahuna Chair, we are committed to providing a reliable and convenient delivery experience for our customers. *Order Processing & Delivery Time
Orders are typically processed within 1–3 business days after payment confirmation.
The standard delivery time is approximately 10–14 business days after shipment.
Delivery times may vary depending on product availability, destination, weather conditions, holidays, carrier delays, or other circumstances beyond our control.
In some cases, delivery may take up to 30 business days.
*Delivery Service
Kahuna Chair works with trusted shipping partners to ensure your massage chair is delivered safely and efficiently. Delivery service options, including installation, may vary depending on the product, location, and purchase agreement.
Customers are responsible for ensuring:
- The delivery address is accurate .
- There is sufficient space and access for delivery .
- Any required preparation for installation is completed before delivery
*Shipment Tracking
Once your order has shipped, tracking information will be provided when available. Please ensure that your contact information is correct so our team and shipping partners can communicate important delivery updates. *Shipping Delays
Kahuna Chair makes every effort to meet estimated delivery schedules. However, we are not responsible for delays caused by:
- Weather conditions
- Carrier issues
- Holidays
- Incorrect customer-provided information
- Events beyond our reasonable control
*Order Cancellation After Shipment
If you request cancellation after your order has been shipped, you will be responsible for applicable shipping charges and any related fees.
*Contact Us
If you have any questions regarding your order or delivery, please contact our customer service team.
Kahuna Chair USA
Phone: 1-855-646-9500
Email: info@kahunachair.com